Effective Date: 26 May 2026
Welcome to Dial N Fashion.
At Dial N Fashion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place orders, contact us, or use our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Dial N Fashion is an online fashion and lifestyle platform operated from:
Dial N Fashion
Sentosa Heights, Hazira-Sayan Rd,
Opp. Amby Valley Arcade, Utran,
Surat, Gujarat 394105, India
Phone: +91 9409450840
Email: info@dialnfashion.com
2. Information We Collect
We may collect the following information from customers and website visitors:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Account Login Details
- Order History
Payment Information
When you make a purchase, payment details are processed securely through trusted payment gateways. We do not store your complete debit or credit card information on our servers.
Technical & Usage Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Activity
- Pages Visited
- Referral Source
- Cookies & Tracking Data
Communication Information
If you contact us through forms, email, WhatsApp, or social media, we may store your communication details and messages for customer support purposes.
3. How We Use Your Information
We use your information for the following purposes:
- Processing and delivering orders
- Managing your account
- Providing customer support
- Sending order updates and notifications
- Improving our website and services
- Preventing fraud and unauthorized activity
- Sending promotional offers and newsletters (only with consent)
- Analytics and performance tracking
- Legal and tax compliance
4. Legal Basis for Processing
We process personal information based on:
- Your consent
- Performance of a contract (processing orders)
- Compliance with legal obligations
- Legitimate business interests such as security, analytics, and service improvement
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used for:
- Website functionality
- Shopping cart management
- Analytics and performance tracking
- Advertising and remarketing
- Remembering user preferences
You may disable cookies through your browser settings, although some website features may not function properly.
6. Third-Party Services
We may share limited information with trusted third-party service providers, including:
- Payment Gateway Providers
- Shipping & Courier Partners
- Website Analytics Providers
- Advertising Platforms
- Email Marketing Platforms
- Hosting & Security Providers
These third parties are required to protect your information and use it only for authorized purposes.
7. Advertising & Analytics
We may use services such as:
- Google Analytics
- Google Ads
- Meta/Facebook Pixel
- Instagram Advertising
These services may collect anonymized browsing and usage data to improve advertising effectiveness and website performance.
8. International Data Transfers
Some of our third-party service providers may operate outside India or the UK. When data is transferred internationally, we ensure appropriate safeguards are implemented according to applicable privacy laws.
9. Data Retention
We retain your information only for as long as necessary to:
- Fulfill orders
- Provide services
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
Order and financial records may be retained for up to 6 years as required under applicable tax and accounting laws.
10. Data Security
We implement reasonable technical and organizational security measures including:
- SSL encryption (HTTPS)
- Secure hosting infrastructure
- Restricted data access
- Firewall and malware protection
- Regular software updates
While we take strong precautions, no online transmission or storage system can be guaranteed 100% secure.
11. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Restrict or object to certain processing
- Request data portability
To exercise any rights, contact us at:
info@dialnfashion.com
12. Marketing Communications
If you subscribe to our newsletter or promotional updates, we may send you:
- Product offers
- Fashion updates
- Discount notifications
- Marketing promotions
You can unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.
13. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
14. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal, operational, or service changes. Updated versions will be posted on this page with a revised effective date.
16. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Dial N Fashion
Sentosa Heights, D-501, Hazira-Sayan Rd,
Opp. Amby Valley Arcade, Utran, Surat, Gujarat 394105
Email: info@dialnfashion.com
Phone: +91 9409450840
Website: www.dialnfashion.com
17. Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
